Welcome to iqastra. By accessing or purchasing from our website, you agree to the following terms:
- Products & Availability
- All products are subject to availability. We strive to ensure accurate descriptions and images, but slight variations may occur.
- Pricing & Payment
- Prices are listed in the applicable currency.
- Payment must be completed at the time of order using our secure payment gateway.
- Shipping & Delivery
- We deliver both within Iraq and internationally.
- Delivery times may vary based on location and product availability.
- Returns & Refunds
- Food items (dry fruits & nuts) are non-refundable due to hygiene and safety reasons.
- Handicrafts and non-food items may be returned or exchanged within 7 days of receipt, provided they are unused, undamaged, and in original packaging.
- Shipping costs for returns are the customer’s responsibility unless the item is defective.
- Limitation of Liability
- iqastra is not responsible for delays or losses caused by third-party shipping providers, customs, or other factors beyond our control.
- Changes to Terms
- We reserve the right to update or modify these terms at any time. Customers will be notified of significant changes.